Document Overview
Multi-factor Authentication (MFA) is a necessary security step which will help verify that you are the person logging in to your CET account by asking for a code, which is sent in various different ways depending on which you choose to set up.
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Instructions
Step 1
Using your preferred browser navigate to my.catholic.tas.edu.au and login using your Username (lastname.firstname) and Password.
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Step 2
Click on your Name and then on the Settings button in the pop up menu.
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Step 3
Scroll down to the Extra Verification menu. You will be able to see which MFA are already in use and what other alternative MFA options are available.
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Step 4
Follow the instructions for each of the different MFA options.
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Info |
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You will need to have installed the Okta Verify application on your mobile device before setting up. |
Step 4.1.1
Click on the Setup button associated with the Okta Verify option.Step 4.1.2
You will then be prompted to select your mobile device.
Step 4.1.3
You will be presented with a QR code.
Step 4.1.4
Launch the Okta Verify application on your mobile device and press the blue plus symbol icon.
Step 4.1.5
Scan the QR code to complete the setup.
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Step 4.2.1.Click on the Setup button associated with Google Authenticator option. Step 4.2.2 You will directed to another page. Click on Setup to continue. Step 4.2.3You will then be prompted to select your mobile device. Step 4.2.4You will be presented with a QR code. Step 4.2.6Launch the Google Authenticator application on your mobile device. Click the plus symbol icon and select the Scan a QR code option. Scan the QR code. The application will generate a continuously changing 6 digit code. Step 4.2.7Now click on the Next button on the webpage. You will be prompted to enter the code generated on your mobile device. Step 4.2.8Enter the code and click Verify to complete the setup. |
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Step 4.3.1Click on the Setup button associated with SMS Authenticaton option. Step 4.3.2Select Australia from the menu. Enter your mobile phone number and click Send Code. Step 4.3.3You will receive a SMS message with a 6 digit code. Step 4.3.4Enter the code and click on Verify to complete the setup. You will receive a notification indicating you have successfully completed the process. |
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Step 4.4.1Click on the Setup button associated with Google Authenticator option. Step 4.4.2Select Australia from the menu. Enter your mobile phone number and click Call. Step 4.4.3You will receive a voice call that will provide you with a 6 digit code. Step 4.4.4Enter the code and click on Verify to complete the setup. | ||
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Add any additional information that may be related to, or be of importance to the issue, but is not a Step that needs to completed by the user to fix it. Delete this Info Panel before publishing the help article. |
Trouble Shooting
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Tip |
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The IT team recommend using the Okta Verify application for the ease of use. |
Trouble Shooting
On occasion when you scroll to the Extra Verification menu you will find it only lists the MFA that are Enabled and Disabled, with no option to set new MFA up.
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You will need to click on Edit Profile in your account page to access the setup options.
You may also be prompted to sign into your account as a security measure.
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