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Instructions
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Trouble Shooting
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Instructions
Step 1
Using your preferred browser navigate to my.catholic.tas.edu.au and login using your Username (lastname.firstname) and Password.
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Step 2
Click on your Name and then on the Settings button in the pop up menu.
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Step 3
Scroll down to the Extra Verification menu. You will be able to see which MFA are already in use and what other alternative MFA options are available.
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Step 4
Follow the instructions for each of the different MFA options.
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Step 4.3.1Click on the Setup button associated with SMS Authenticaton option.  Step 4.3.2Select Australia from the menu. Enter your mobile phone number and click Send Code.  Step 4.3.3You will receive a SMS message with a 6 digit code. Step 4.3.4Enter the code and click on Verify to complete the setup.  You will receive a notification indicating you have successfully completed the process.  |
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Step 4.4.1Click on the Setup button associated with Google Authenticator option.  Step 4.4.2Select Australia from the menu. Enter your phone number and click Call.  Step 4.4.3You will receive a voice call that will provide you with a 6 digit code. Step 4.4.4Enter the code and click on Verify to complete the setup. 
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The IT team recommend using the Okta Verify application for the ease of use. |
Trouble Shooting
On occasion when you scroll to the Extra Verification menu you will find it only lists the MFA that are Enabled and Disabled, with no option to set new MFA up.
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You will need to click on Edit Profile in your account page to access the setup options.
You may also be prompted to sign into your account as a security measure.
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