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Document Overview

Multi-factor Authentication (MFA) is a necessary security step which will help verify that you are the person logging in to your CET account by asking for a code, which is sent in various different ways depending on which you choose to set up.

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Instructions

Step 1

Using your preferred browser navigate to my.catholic.tas.edu.au and login using your Username (lastname.firstname) and Password.

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Step 2

Choose from one of the options presented.

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Click on your Name and then on the Settings button in the pop up menu.

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Step 3

Scroll down to the Extra Verification menu. You will be able to see which MFA are already in use and what other alternative MFA options are available.

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Step 4

Follow the instructions for each of the different MFA options.

You will need to install Okta on your mobile device first.

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titleOkta Verify
Info

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Trouble Shooting

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Add any additional information that may be related to, or be of importance to the issue, but is not a Step that needs to completed by the user to fix it. Delete this Info Panel before publishing the help article.

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SMS Authentication

Step 4.3.1

Click on the Setup button associated with SMS Authenticaton option.

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Step 4.3.2

Select Australia from the menu. Enter your mobile phone number and click Send Code.

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Step 4.3.3

You will receive a SMS message with a 6 digit code.

Step 4.3.4

Enter the code and click on Verify to complete the setup.

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You will receive a notification indicating you have successfully completed the process.

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Expand
titleVoice Call Authentication

Step 4.4.1

Click on the Setup button associated with Google Authenticator option.

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Step 4.4.2

Select Australia from the menu. Enter your phone number and click Call.

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Step 4.4.3

You will receive a voice call that will provide you with a 6 digit code.

Step 4.4.4

Enter the code and click on Verify to complete the setup.

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Note

Please be aware that the call does specify the account that the code is for. Avoid signing up with shared phones. Please use direct in dial or mobile phones to avoid confusion.

Tip

The IT team recommend using the Okta Verify application for the ease of use.

Trouble Shooting

On occasion when you scroll to the Extra Verification menu you will find it only lists the MFA that are Enabled and Disabled, with no option to set new MFA up.

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You will need to click on Edit Profile in your account page to access the setup options.

You may also be prompted to sign into your account as a security measure.

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